Within groups, you are able to utilise what we call "mentions". This is where somebody will mention your name within a specific chat/discussion. It works very similarly to when we mention a person on our social media accounts. 

Why would we mention a team member? 

We would mention a team member to give them a specific notification. This could be specific to conversations/discussions, or even mentioning them to tell them something directly. 

How do we "Mention" users within Crugo?

  1. When in a discussion or chat you will need to put an @ sign before a persons name/names. Crugo will auto-suggest names, so you will never have to type a full name out.

2. Once you have selected the correct person to "mention", simply type your message and hit enter. 

3. Once you have sent your message, they will receive a notification to let them know that you have specifically "mentioned" them within a group/chat. (The picture below, shows our IOS notifications, this specific picture shows that Lottie has "mentioned" me. It will tell me which group/discussion she has mentioned me in). 

Need to get the whole teams attention? Just type @group

This will again give notifications to all members of that specific group. 

Be sure to go and check out our Crugo blogs here for more information regarding our mentions. 

Did this answer your question?